Have a PO?
Need An Invoice?
One of our live customer service
representatives are standing by to
help complete your order.
Chat With Us
Sexual Harassment Prevention for Customer-Facing Positions Training

Sexual Harassment Prevention for Customer-Facing Positions Training - Online

$29.00

Length: 1 Hour 6 Minutes
Format: E-Learning Format
Regulations:

Compliance Solutions CEUs 0.1 CEUs

For Volume Discounts Please call(303) 307-9220 EXT 3

Description

Sexual Harassment Prevention for Customer-Facing Employees Training

Create a Safer, More Respectful Workplace for Customer-Facing Workers

Employees who interact directly with customers often face unique workplace challenges, including an increased risk of harassment from customers, coworkers, supervisors, and third parties. Industries such as hospitality, restaurants, retail, entertainment, healthcare, and service sectors can expose workers to inappropriate behavior that negatively impacts employee well-being, job satisfaction, and workplace culture.

This Sexual Harassment Prevention for Customer-Facing Employees Training helps workers understand their rights, recognize unlawful harassment and discrimination, and respond appropriately when harassment occurs. Learners will gain practical knowledge about workplace protections, reporting procedures, and strategies for helping create a respectful, inclusive, and harassment-free work environment.

Designed specifically for employees who regularly interact with customers, clients, patients, guests, or the public, this course supports workplace compliance efforts and promotes a culture of respect and accountability.

Who Needs This Training?

This course is ideal for:

  • Restaurant and food service employees
  • Hospitality and hotel staff
  • Retail workers
  • Customer service representatives
  • Healthcare employees
  • Receptionists and front desk personnel
  • Casino and entertainment workers
  • Delivery and transportation personnel
  • Sales professionals
  • Supervisors and managers of customer-facing teams
  • Any employee who regularly interacts with customers, clients, or the public

Course Topics

Participants will learn about:

  • Understanding workplace harassment and discrimination
  • Federal anti-discrimination and anti-harassment laws
  • Definitions of sexual harassment
  • Protected characteristics and employee rights
  • Types of harassment that customer-facing workers may encounter
  • Harassment by customers, coworkers, supervisors, and third parties
  • Recognizing inappropriate workplace conduct
  • Reporting procedures and complaint processes
  • Bystander intervention and support strategies
  • Employer and employee responsibilities
  • Creating a respectful and inclusive workplace culture
  • Preventing retaliation and understanding legal protections

Course Objectives

Upon successful completion of this training, learners will be able to:

  • Recognize legal definitions of workplace harassment and discrimination
  • Understand employee rights and protections under applicable laws
  • Identify common forms of sexual harassment experienced by customer-facing workers
  • Recognize harassment from customers, coworkers, supervisors, and other individuals
  • Respond appropriately when harassment occurs
  • Follow workplace reporting and complaint procedures
  • Understand the importance of documenting incidents and seeking support
  • Contribute to a respectful, professional, and harassment-free workplace environment

Benefits of This Training

  • Increases awareness of workplace harassment risks
  • Helps employees understand their legal rights and protections
  • Provides practical guidance for responding to inappropriate behavior
  • Supports workplace compliance and risk reduction efforts
  • Promotes a culture of respect, dignity, and inclusion
  • Encourages early reporting and intervention
  • Suitable for employees across a wide range of customer-facing industries
  • Convenient online, self-paced learning

Equip your customer-facing workforce with the knowledge and confidence to recognize, prevent, and respond to workplace harassment while helping create a safer, more respectful environment for employees and customers alike.

Certified Proficient

Our Certified Proficient classes are designed with flexibility and convenience in mind, giving participants the freedom to learn at their own pace and on their own schedule. Whether you're balancing a full-time job, managing multiple responsibilities, or simply prefer self-paced learning, these courses offer an accessible solution without compromising quality.

Each Certified Proficient class delivers essential awareness-level training and is aligned with industry standards for online safety education. While these courses may not meet full regulatory certification requirements for every agency or role, they are ideal for individuals seeking foundational knowledge, internal company training, or limited agency recognition in specific subject areas.

Perfect for workers, supervisors, or teams looking to stay informed on essential safety topics without the need for formal, instructor-led certification.

-----------

  • Instant downloadable Certificate of Completion
  • 24/7 instant access 
  • Developed by industry experts 
  • Up to a year to assign a course 
  • 90 days to complete course at your own pace 
  • Ideal for awareness-level training and refresher education
  • Comparable in content and quality to industry-standard online safety courses
E-Learning Format

Flexibility
Life doesn't adhere to a 9-to-5 schedule, and neither do our courses. Our online platform allows you to learn at your own pace, on your own time. Whether you're a night owl or an early riser, our training is available whenever it suits you.

Complete the training at your pace.

Multilingual Options
Safety knows no language barriers. Our training content is available in multiple languages, ensuring that you can understand and apply safety protocols regardless of your native language.

Comprehensive Content
Our courses cover a wide spectrum of health and safety topics, from workplace hazards to emergency response protocols. You'll gain practical knowledge that empowers you to identify risks, prevent accidents, and create a culture of safety.

Engaging Experience
Say goodbye to dull lectures. Our interactive learning modules incorporate videos, simulations, case studies, and quizzes to keep you engaged and help you retain key information effectively.

Expert Instructor
Our courses are developed and delivered by experienced professionals in the field of health and safety. Benefit from their expertise and gain insights from real-world scenarios.

Certification
Upon successful completion of your chosen course, you'll receive a certification that validates your training. This credential not only demonstrates your commitment to safety but also enhances your professional profile.

Consistency
Rest assured, our training maintains a consistent quality across all platforms. You can have peace of mind knowing that employees in Colorado receive the same exceptional training as those in Florida!