After 24-Hours, online training course orders are NOT eligible for refund or transfer to a seminar course.
We MAY approve a refund/transfer request under the following conditions:
After 24-Hours, online training course orders are NOT eligible for refund or transfer to a seminar course.
We MAY approve a refund/transfer request under the following conditions:
Transfers: If you've already started a course (and have less than 30-minutes accumulated time) or, have exceed the 24-Hour notification period a we will transfer your tuition to another online course.
Certification: Students are given 3 attempts to successfully pass course examinations. If a student fails 3 times, they must re-enroll and pay the full course tuition. Failed exams also require the student to complete all course work and time requirements. We cannot extend partial credit or discount tuition if a student fails a course. Finally, if a student fails a course more than twice, they are not eligible to re-enroll for 12 calendar months.
We understand...things happen! If you can't attend your scheduled class date, you have options:
Verbal requests to reschedule will not be honored. All Requests MUST be made in writing.